Services Pricing For brokers How it works Get started
Trusted across Canada

Your plan admin has a question. We answer it today.

Same-day support for employee benefits administration. Enrollments, terminations, claims, billing — resolved in hours, not days. All major Canadian carriers.

Enrollment processed
Same day
Average response time
New employee enrollment 2 hrs
Termination reported 1 hr
Tier change processed 3 hrs
Billing question answered 4 hrs
Avg. carrier hold: 45 min
All of Canada (excl. Quebec)
15+ years expertise
Same-day response
$12/employee/month
Cancel anytime

The support gap nobody talks about

Your broker sold you the plan. Who helps you run it?

Without BenefitsDesk
  • Call the carrier — 45 minutes on hold
  • Get transferred twice, explain everything again
  • Receive incomplete information
  • Send an email — wait 3-5 business days
  • Problem persists, premiums keep billing
  • Employee without coverage, employer overpaying
With BenefitsDesk
  • Email BenefitsDesk — one message
  • We contact the right person at the carrier directly
  • Resolved in hours, not days
  • Correct forms, correct process, first time
  • No hold times, no confusion
  • You run your business, we handle the plan
What we handle

Everything between renewal and renewal

The day-to-day plan admin work your broker doesn't do.

New employee enrollments

Correct forms, correct carrier, correct timeline. We handle the submission and follow up until it's confirmed.

Terminations & conversions

Reported to the carrier within the required window. No more paying premiums for employees who left months ago.

Tier & dependent changes

Single to family, adding a spouse, removing a dependent — processed correctly so claims don't get denied.

Claims & billing issues

Claim denied? Invoice doesn't match? We escalate directly to the right contact at the carrier and get answers.

Mat leave, disability & LOA

Coverage continuation, premium adjustments, return-to-work re-enrollment — every scenario handled.

Late enrollment coordination

Missed the enrollment window? We coordinate the medical evidence process with the carrier to get your employee covered.

Beneficiary updates

Life insurance beneficiary changes processed accurately — because this one matters most when it matters.

T4 taxable benefits guidance

Which benefits are taxable, which aren't, and how to report them. So your accountant doesn't have to guess.

Who it's for

Built for brokers. Works for employers.

Two ways to use BenefitsDesk — same great service.

For brokers & advisors

Your clients love the service. They think it's you.

You pay the subscription for your groups. Your plan admins get same-day support. You retain the book without hiring staff.

  • Subscribe per group — add or remove anytime
  • Your clients never know it's us
  • No competing with you — we don't sell plans
  • Retain clients who complain about slow service
  • Perfect for solo advisors with 30-80 groups
For employers & plan admins

Keep your broker. Add real support.

You don't have to switch brokers to get fast, knowledgeable benefits support. Just add BenefitsDesk.

  • Same-day answers to any plan admin question
  • Stop calling the carrier and waiting on hold
  • We know the right person at every carrier
  • $12/employee/month — less than one late termination costs
  • Cancel anytime, no contract
Simple pricing

One price. No tiers. No surprises.

$12 / employee / month

Unlimited support. Same-day response. All carriers. Cancel anytime.

3
$36/mo
employees
10
$120/mo
employees
25
$300/mo
employees
50
$600/mo
employees

Everything included

  • Unlimited email support
  • Same-day response
  • All carrier interactions
  • Enrollments & terminations
  • Claims escalation
  • Billing review
  • Mat leave & disability
  • T4 taxable guidance
Get started today

We work with every major carrier

Same processes, same portals — coast to coast.

Manulife
Canada Life
Sun Life
Empire Life
Desjardins
Wawanesa
Cooperators
Beneva
iA Financial
How it works

Up and running in 24 hours

1

Tell us about your groups

Carrier, policy number, plan admin contact, number of employees. That's all we need to start.

2

We set up your desk

Dedicated email for your plan admin. We learn your plan, your carrier contacts, and your specific setup.

3

Your plan admin emails us

New hire? Termination? Billing question? One email. We handle everything from there.

4

Resolved same day

We contact the right person at the carrier, submit the right forms, and confirm back to your plan admin. Done.

More from BenefitsDesk

Tools for better plan governance

Free
Online self-assessment

Group benefits governance scorecard

20 questions that reveal how well your company is managing its group benefits plan. Instant results, no sign-up required.

Take the scorecard
$29/mo
Monthly subscription

Group benefits admin newsletter

Regulatory changes, common mistakes, carrier updates, and practical tips. Stay informed without doing the research.

Subscribe
$497
One-time purchase

Group benefits governance toolkit

12-component system: checklists, calendar, templates, risk matrix, PIPA compliance guide, taxable benefits guide, and more.

Buy toolkit
$2,500
White-label license

Group benefits broker toolkit license

The complete governance toolkit with your firm's branding. Give it to your group benefits clients as your own. Includes updates.

Get license

Stop losing money on benefits administration mistakes

One late termination costs more than a year of BenefitsDesk. Start today — cancel anytime.

Get started

Get started with BenefitsDesk

Tell us about your groups. We'll be in touch within 24 hours.

Your information stays private. No spam. We reply within 24 hours.

Thank you!

We received your request. We'll be in touch within 24 hours to discuss your groups and get you set up.